Our eOil Assistant - Assistance

Need guidance on our botanical range? Ask our digital assistant directly.

Click Assistance at the bottom left of any page to start a conversation.

Whether you need help formulating a custom blend or finding a specific information, our assistant is trained to guide you through our entire collection of pure essential oils, carrier oils, and natural wellness products.

How you can use Assistance:

  1. Specific Product Search: Ask for exact botanicals, scents, or categories (e.g., "Show me organic French lavender" or "What carrier oils are best for facial serums?").
  2. Blending & Dilution Ratios: Get precise guidance on safe dilution percentages, diffuser recipes, and which carrier oils pair best with your chosen extracts.
  3. Tailored Botanical Suggestions: Share your wellness focus—such as restful sleep, soothing dry skin, or easing muscle tension—to receive relevant product options from our catalog.
  4. Store & Order Support: Get instant answers regarding shipping times, order tracking, rewards, and general store policies.
Our digital assistant provides educational information on botanical ingredients and product usage only. Always consult a qualified healthcare professional for medical advice.